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FAQs - Support

Get answers to common questions

Login & Course Navigation

How to log in my account?

To log in please use the following link: CLICK HERE. Then enter in your email (username) and password you signed up with and/or was sent to you. If you forgot your password, please click on the “Forgot Password?” link and follow the instructions.

How to Navigate the Course on a Mobile Device?

The course is divided into Chapters, which are further broken down into Lessons.

How to check the quiz answers?

For most courses when you complete an Activity (quiz) or a Chapter quiz you are provided with the answers. When you review your answers make sure that you carefully read the questions as well as the answer options as they will NOT be displayed in the order you saw them when taking the quiz initially.

New York License

Is the NYS Licensing course approved by the State?

The RealEstateU NYS Real Estate Salesperson course and Continuing Education course are fully approved by both the NYS Department of State and Arello.

NYS Final Exam Reservation

The Final Exam is part of the online course and is included at the end of the course. You can see it in the Lessons sequence at the very end. It is titled FINAL EXAM. However, the final exam is password protected.

How to obtain my NYS real estate license?

In order to obtain your NYS real estate salesperson license, you will have to complete the following 4 steps...

Video & Audio

My videos have no audio

If you do not have any audio for your videos please first make sure the audio is not muted on your computer.

Videos are not playing

If you see that the videos are not playing on your current device then please ensure that your operating system and browsers are ALL up to date! Also please make sure you have a robust and consistent internet / wifi connection.

Groupon & Living Social

How to redeem voucher and activate your account?

Depending if you purchased your course from Groupon or LivingSocial please find the instructions on how to submit your information in the instructions below. Once we receive your information we will redeem your voucher and manually activate your account.

How to find the Groupon voucher?

Please find the instructions on how to find your Groupon voucher here

California

How to obtain my California real estate license?

In order to obtain your California real estate salesperson license, you will have to complete the following steps:

Are the California licensing courses approved by the state?

RealEstateU's California real estate salesperson licensing courses are fully approved by the State of California.

Texas

Is the Texas License Course State Approved?

All of RealEstateU’s licensing and continuing education courses are approved by the appropriate state governing body. This includes our Texas Real Estate Salesperson course.

How to obtain my Texas real estate license?

In order to obtain your Texas real estate salesperson license, you will have to complete these steps:

Pennsylvania

How to obtain my Pennsylvania real estate license?

In order to obtain your Pennsylvania real estate salesperson license, you will have to complete these steps:

Is the Pennsylvania License Course State Approved?

The Pennsylvania Real Estate Salesperson course package is fully approved by both the Pennsylvania Real Estate Commission and Arello.

Michigan

How to obtain my Michigan Real Estate License?

In order to obtain your Michigan real estate salesperson license, you will have to complete these steps:

Is the Michigan License Course State Approved?

The Michigan Real Estate Salesperson course package is fully approved by the Michigan Department of Licensing and Regulatory Affairs (LARA).

Virginia

Is the Virginia License Course State Approved?

The Virginia Real Estate Salesperson course package is fully approved by the Virginia Department of Professional and Occupational Regulation (DPOR).

How to obtain my Virginia Real Estate License?

First, you must complete the 60-hour pre-licensing course. At the end of the course is a proctored final exam. Once you pass the proctored final exam, you will earn your Certificate of Completion for the course.

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